FAQs

Trill Nail Parlor

  • Do your techs clean their tools?

    At Trill Nail Parlor, maintaining a clean, safe, and hygienic environment is at the heart of everything we do. Although California law requires nail salons to sanitize and disinfect tools between clients, we take additional measures to ensure the highest level of cleanliness. Following each appointment, all tools are carefully washed, disinfected, and fully sterilized. Once sterilized, they are individually sealed in sterilization pouches to keep them protected and sanitary until their next use. We are dedicated to safeguarding your health and comfort, so you can relax and enjoy your visit with confidence.
  • Do you take walk-ins?

    Yes, Trill Nail Parlor welcomes walk-in guests, subject to availability. Wait times may vary depending on our schedule, the services requested, and how busy the salon is at the time. While scheduled appointments receive priority, we are always happy to accommodate walk-ins whenever possible and may be able to serve you right away. To secure your preferred appointment time and avoid waiting, we recommend booking in advance. If you're in the neighborhood, come visit us and enjoy a relaxing salon experience.
  • If I book an appointment, will there still be a wait time?

    Scheduling an appointment at Trill Nail Parlor ensures that a dedicated time slot is reserved for you. We strive to begin every service as close to the scheduled appointment time as possible, though brief delays may occasionally occur. Since each guest's needs are unique, service times can vary based on factors such as additional treatments, design changes, or unexpected adjustments during the appointment. These situations may sometimes affect our schedule. Rest assured, our team works hard to stay on track while providing every client with the personalized care and quality service they deserve. We appreciate your understanding and look forward to making your visit enjoyable and relaxing.
  • What time do you close?

    The salon closes at 7:00 PM Monday through Friday, 6:00 PM on Saturdays, and 5:00 PM on Sundays. Our posted closing time reflects when we stop taking new appointments, while our staff may stay later to complete daily tasks. After closing, our team remains on-site to thoroughly clean, sanitize, and prepare the salon for the following day. If you are hoping to schedule a service near closing time, we encourage you to contact us in advance. We will gladly do our best to accommodate your needs and find a time that works for your schedule.
  • How long will my service take?

    Most services typically take 1-2 hours to complete. Appointments may last longer for guests requesting detailed nail art, custom designs, or additional care for their nails and toes. If you have time constraints or a specific schedule to follow, please let us know when booking your appointment. We will do our best to accommodate your timing while ensuring you receive the quality service, attention, and pampering you deserve.
  • How much is a pedicure?

    Trill Nail Parlor offers four pedicure options designed to suit a variety of preferences and budgets. Pricing depends on the pedicure service selected, with our Express Pedicure starting at $30. Guests can also upgrade to Gel Polish for an additional $15. Each pedicure includes its own combination of treatments, products, and pampering features, giving you the flexibility to choose the experience that best meets your needs. Visit us today, and our team will be happy to help you select the ideal pedicure for you.
  • How much is design?

    The cost of nail art depends on the design you choose and the amount of time and detail involved in creating it. Simpler designs are typically priced lower, while more elaborate and detailed artwork may incur additional charges. If you have a particular design in mind, you're welcome to send us a photo beforehand, and we'll gladly provide an estimated price prior to your appointment.
  • Can I have both techs work on me at the same time?

    If you are scheduled for both a nail service and a pedicure, we always aim to have both treatments performed simultaneously whenever possible. However, there may be times when coordinating the timing perfectly is not feasible. Since every appointment is tailored to the individual guest, service durations can vary and are not always predictable. Delays may also occur if earlier clients arrive late, request additional services, or require more time than expected. Our team works hard to keep everything running smoothly, coordinate your services efficiently, and reduce wait times whenever possible. We appreciate your patience and understanding as we remain committed to delivering exceptional care, attention to detail, and a quality experience for every guest.
  • How long will my nails or pedicure last?

    The longevity of your nail or pedicure service will vary based on the type of service received and your day-to-day activities, but most results typically last between 10 days and 2 weeks. Gel polish generally offers longer-lasting wear than traditional polish because of its enhanced durability. At Trill Nail Parlor, we take pride in the quality of our services and back most treatments with a 10-day to 2-week guarantee. If you notice any concerns with your nails or pedicure during that period, please reach out to us promptly. We will be happy to assess the issue and work with you to find a solution that ensures your satisfaction.
  • Who will be doing my service?

    Unless a specific technician is requested, Trill Nail Parlor does not assign nail technicians in advance. Technician assignments are generally determined by our rotation system and staff availability at the time of your appointment. If you have a preferred nail technician, please let us know when scheduling your visit or upon arrival, and we will make every effort to accommodate your preference whenever possible.